Earn points on qualifying hearing instrument orders to reinvest in your practice. The more qualified units you purchase, the sooner you can increase your Tier ranking and unlock more rewards.
Points are awarded to all qualified hearing aid orders based upon the technology level. For example, a qualified Level 7 will earn 700 points. Points are available in the Aspire account the day after an order is invoiced.
Aspire points can be used for a variety of services and supplies through the Aspire Catalog. Check out what's new in the Aspire Catalog, as new items are added regularly.
You can use Aspire points for:
Rebates are awarded to all qualified hearing aid orders based upon the Tier of the account when the order is invoiced. Each unit that qualifies under Aspire, based on your program, will allocate an amount you can request as a rebate.
To request a rebate, visit the Aspire portal's Redemption page and click on 'Redeem Rebate Dollars'. Follow the form details based on the available balance amount that you can enter. You can select either 'Apply to A/R' or 'Receive a Check' as your method of redemption. Contact Aspire@signiausa.com for more details on how to request by check.
When to expect the rebate check?
Provided the account is in good standing, rebate checks will be mailed out via First Class Mail within 5 weeks.
Marketing Co-op funds will be awarded every three months, beginning on January 1.
Need some help planning out your Marketing expenses? Contact our team of dedicated Marketing Consultants today!
From the Redemption page in the Aspire portal, select 'Request reimbursement'. On the next page, enter the Marketing project's details, upload the supporting documents, and then enter the amount of reimbursement you'd like to request.
Marketing reimbursement requests must meet Signia branding guidelines. Contact us at firstname.lastname@example.org for more information.
You can use cooperative marketing dollars for:
Contact the Signia consumer marketing team for any questions at
Qualifying members will receive benefits based on designated program type. Details listed below
may not all apply to the program type under member enrollment.
Benefits will begin after first qualified order after successful enrollment. If Aspire member does not purchase after enrollment, benefits will not be earned.
Qualified hearing aids are (a) those products purchased without federal or state funds and (b) hearing aids within designated technology levels and pricing plans. Only qualified hearing aids count toward earned rewards and/or tier placement under the Program as outlined in the benefit description.
Once awarded, all benefits, including Rebates, Points, and Marketing Co-op – along with any
payouts – that are earned from January 1 to December 31 must be used by March 15 of the
following year. Otherwise, these benefits will expire.
It is the Aspire member’s responsibility to review their account regularly and report any potential discrepancies found within the Aspire program. Should any potential discrepancies be found, Aspire member must report their concerns to Aspire@signiausa.com, at which point the account will be reviewed. If a discrepancy is discovered, Signia Aspire will make the correction where applicable and adjust the account for up to three (3) months of the determined error as long as the benefits have not expired or been previously forfeited.
Aspire Members shall maintain an average of four (4) or more monthly qualified unit purchases to
stay active in the Aspire program. At the end of each quarter (March 31, June 30, September 30,
December 31), the Aspire Tier will be recalculated based on the Aspire Member’s qualified
purchases during the quarter. The member will start the next quarter at the earned Aspire Tier
from the previous quarter and receive quarterly payout based on that earned tier.
Tier 0 indicates that the minimum for Tier 1 status has not been achieved. Members at Tier 0 are not actively earning benefits; however, existing benefits can be redeemed. When Tier 0 Aspire member purchases minimum 4 qualified units, member will move to an active tier according to units placed, and benefits will be earned on subsequent orders for the quarter. Unit average will then be reassessed at the end of the quarter to determine quarterly tier placement and end of quarter benefit payout.
After the first quarter of inactivity, the member will be notified of status. If inactivity continues in a consecutive second quarter, Signia reserves the right to deactivate the Aspire member and member forfeits their earned benefits. If during a given quarter, the 4 qualified unit/month requirement has not been achieved, then no benefit achievements will be paid out at the end of the quarter. For example, any Aspire member that has made zero qualified unit purchases from April 1-June 30, will receive no quarterly bonus payment on July 1st. A “quarter” is defined as any one of the following three-month periods: January-March, April-June, July-September, October-December.
Signia has the right to revoke or freeze benefits if an Aspire member is not in good standing
with the program and organization. Any services rendered through the Aspire program can be
revoked or removed from the member’s program for any reason. This includes all bonus benefits
that are paid on behalf of the member by Signia. Should the member drop in earned tier level to
achieve those benefits, Signia reserves the right to stop the services and ask the outside
service provider to move billing to the member.
Signia reserves the right to terminate or alter the Program or any services or benefits offered under the Program for any reason at any time in its sole discretion. Aspire Members may terminate Membership at any time with thirty (30) day prior written notice.
If the commitments in your loan, RebateNow and/or business development agreement are not being met and/or your loan is not in good standing, Signia, at its sole discretion, has the right to immediately and without further notice (i) suspend your participation in Aspire, (ii) deny, freeze, or revoke any open Aspire benefits, and/or (iii) disqualify you from further participation in Aspire.
It is the practice owner’s responsibility to manage any permission granted to added authorized users. Aspire admin will add users based on request by the owner or the owner’s authorized users. Any transactions that are performed by authorized users are assumed on behalf of the owner.
Points are earned based on the technology level of qualified Signia branded managed care and private pay hearing aids the Aspire Member purchases. Qualified private label 3rd party/managed care/online programs earn fixed level of points, regardless of technology level.
Earned points are available to Aspire Members through the Aspire portal the day after an order is invoiced. Points may be used for any item in the Aspire Catalog and are non-transferrable. Members may view balances, and track history through the Aspire website.
Most items purchased by points through the Aspire Catalog carry a 30-day return for credit. Exclusion on custom items, personal protection equipment and other items that are for individual use. Should any item be received damaged or defective please contact your Signia Sales Representative or the Signia Aspire Team (Aspireorders@signiausa.com). Items purchased through the Aspire program in the store are intended for office support or office/waiting room use. All infection control products are non-returnable. Orders and benefit services through Aspire and the catalog require email, telephone number, and or a mailing address to be shared with the associated vendor. This information is used to facilitate deliveries and or services that are offered through the program and catalog. By accepting these terms and conditions, permission has been granted for use of this information.
Marketing co-op is a reimbursement of defined percentage of Member’s out of pocket marketing expenses, awarded on calendar quarter, with amount varying by Aspire Tier.
Marketing Co-operative funds will cover a minimum of fifty percent (50%) of the Member’s qualified marketing expenses. Active Aspire Members will receive Marketing Co-operative funds each calendar quarter to assist with offsetting the cost of qualified Marketing expenses as set forth in the Marketing Co-operative Guidelines. At the beginning of each calendar quarter, active Aspire Members will receive Marketing Co-operative funds based upon the Member’s earned Aspire Tier for the quarter.
Free shipping is available for Tier 2 Aspire members on new hearing aid purchases. Does not apply to accessories or other shipments. Buying Groups are not eligible for free shipping as baseline benefit.
Leads are prioritized to active Aspire members based on location, tier level, and utilization. If an Aspire member does not respond to leads in a timely manner, Signia reserves the right to remove member from the Aspire lead program.
Member must select allowed Bonus Benefit selections based on program type within 30 days of
enrollment or during open enrollment, each January to initiate benefit earning.
If qualified hearing aids are returned after benefit is paid and no qualified purchases are made in the subsequent month, baseline benefit payout could be affected.
Signia’s name and the Signia logo and all related products and service names, design marks and slogans are trademarks, service marks or registered and/or licensed trademarks of WS Audiology and may not be used in any manner without the prior written consent of WS Audiology. All other program products and service marks are trademarks of their respective owners. Copyright, trademark, or other proprietary notices or visual marks and logos may not be removed or altered from the WS Audiology materials.
This Agreement, including the attachments and exhibits attached hereto, constitutes the entire agreement between Signia and the Member, with respect to the Program and supersedes all prior and contemporaneous agreements, understandings, and commitments relative to the Program. In the event of any conflict between these Terms and Conditions and any other promotional material or verbal statements made in connection with this Program, these Terms and Conditions shall control. All previously published Program materials are hereby amended and restated in their entirety.